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Conditions of use

1. ORDERING

You can order your items at glamourmom.dk or glamourmom.co.uk in the following ways: 1. NET store You order goods via the NET store by placing the item in the shopping cart and "checkout". Here you must choose payment and shipping method, enter personal data and approve all trade terms. If you key in / select incorrectly at some point, you can always press the Back button and correct it.

All orders which are sent directly to your address will be added to the postage of DKK 12 euro using GLS with distribution. All prices are incl. 25% VAT, all Danish taxes and duties, etc. glamourmom.dk's and Glamourmom.co.uk  ordering system sends you an order confirmation per. Email that contains the agreement between glamourmom.dk and you. The final price agreement is submitted with the goods as an invoice on the purchase. As a customer, on glamourmom.dk or Glamourmom.co.uk  you can log in under Order Status and see previous order confirmations as well as status of ongoing orders.  

 

2. PAYMENTS

Payment can be made with the following cards Visa, Mastercard, Visa Electron and paypal:   MASTERCARD Mastercard Danish issued 1.50% of the transaction amount Maestro Maestro Dansk issued 1.50% of the transaction amount VISA Visa Dansk issued 1.50% of the transaction amount VISA ELECTRON Visa Electron Dansk issued 1.50% of the transaction amount MASTERCARD Mastercard Foreign issued 2.95% of transaction amount, min. DKK 1.95 per transaction Maestro Maestro Foreigners issued 2.95% of transaction amount, min. DKK 1.95 per transaction.

VISA ELECTRON Visa Electron Dansk issued 1.50% of the transaction amount

MASTERCARD Mastercard Foreign issued 2.95% of transaction amount, min. DKK 1.95 per transaction

Maestro Maestro Foreigners issued 2.95% of transaction amount, min. DKK 1.95 per transaction

VISA / ELECTRON Visa / Electron Foreign issued 2.95% of transaction amount, min. DKK 1.95 per transaction

Paid with VISA / Dankort, you are always protected from abuse. You have the option of rejecting a payment when you receive your payment summary. You have no self-risk in case your card is abused in a NET store that uses SSL (secure Socket Layer) in its payment system. Thus, you are better protected than in the physical world where you have a self-esteem of $ 1200, - when your  Dankort is misused using the PIN.

The data you send in connection with purchases paid with your VISA / Dankort are encrypted (SSL), and it is only PBS that can read them. Neither glamourmom.dk or glamourmom.co.uk nor others have the ability to read this data.

The amount will be deducted only when your order is shipped from glamourmom.dk, and you can never withdraw a larger amount than your purchase.

 

3. DELIVERY

The goods will be shipped to your adress 3-9 days delivery. If the order is placed before 14.00. During holiday periods, delivery may take up to 5 extra days, but we strive to keep the normal time.

Delivery time is calculated from receipt and confirmation of your order.

All orders are subject to a freight, for purchase over 100, - Euro the freight is free.

Any customs fees and/or import duties incurred on delivery are the sole responsibility of the recipient. Please note that Glamourmom has no control over these charges nor can we predict what they may be

 

CANCELLATION

14-day right of withdrawal

When you shop online and at glamourmom.dk or glamourmom.co.uk, you usually have 14 days of cancellation, where you can inform us that you regret the purchase and then return the item to us.

Some items are not covered by the cancellation right, and will be shown in the order process.

The right of cancellation expires on the day you received the item. If the deadline expires on Sundays, Saturdays, Confirmation Day, Christmas Eve or New Year's Eve, the deadline for the following day is extended. In the case of several different items ordered in one order, but delivered individually or a product delivered in multiple lots, the period ends from receipt of the last item or lot.

After receiving, you must handle the goods in a way so that you can determine the nature, characteristics and the way in which they work.

On some items, there is no right of withdrawal, or you can lose without a right of withdrawal. You saw a message in the order confirmation if there are goods where the cancellation right does not apply, for example, because of the nature of the item or where you can refuse your cancellation right by breaking seals.

In order to make the cancellation right, you must notify us by e-mail without delay within 14 days of receipt of the item. You can use our cancellation form, which will send you all our orders if you wish to cancel your purchase.

Return

If you regret the purchase, the goods must be returned to:

BNC Products APS

Guldagervej 105-107

6710 Esbjerg V

Denmark

 

On all items purchased and paid on glamourmom.dk or Glamourmom.co.uk there is a 14-day return policy.

When returning, please ensure that the goods are properly wrapped. You own the responsibility for the package / goods until we receive it. Therefore, save mail and possibly. track and trace number.

You must pay the cost of returning the item yourself when you regret.

IMPORTANT! We expect you to ship the goods as soon as possible after you have notified repentance and you must return them within 14 days after you have regretted

Note! We do not receive packages sent per. COD.

Documentation for your purchase and return form.

You must enclose a copy of your invoice or other documentation for your purchase. In addition, it will facilitate the expedition if you send us an email regarding your return to info@glamourmom.dk

Refund

When we receive the item, we will check it and you will be refunded the amount you have paid for the goods ex. delivery costs.

The amount will always be transferred to the same payment method with which you paid the purchase. Do you have, for example. Paid by card, the purchase amount will be returned to the payment card you used to purchase.

NOTE: You may lose your purchase amount, in whole or in part. This happens if the value of the product is impaired because:

You really have taken the item in use, for example the item has been opened.

It has been damaged while you were responsible for it.

You have handled the item differently than it was necessary to determine the nature, characteristics, and manner of the goods.

You have not followed the restrictions on the cancellation right resulting from sealing, item type, etc.

 

5. ADMINISTRATION

Your purchase is subject to the purchase act, including the shortcomings. This means that you can either get a defective item repaired, exchanged, the money back or refusal in the price, depending on the specific situation.

Obviously, it is a requirement that the complaint is justified and that the defect has not arisen as a result of an incorrect use of the product or other damaging behavior.

You must contact us within "reasonable time".

You must advertise within "reasonable time" after you have discovered the defect of the item. We recommend that you advertise as quickly as possible and within 2 months after the error was detected.

You can advertise by contacting us by email to info@glamourmom.dk

Depending on the specific situation, you will receive further instructions.

The item must be sent to:

BNC Products APS, Guldagervej 105-107, 6710 Esbjerg V - Denmark

When you return the item, please ascertain as much as possible what the problem is.

For legitimate claims, we will refund reasonable shipping costs.

If your claim is warranted, we will naturally refund your reasonable shipping costs to ship the item back to us. If not, you will be responsible for all transport costs, including our shipping costs for returning the item after examination, and we may charge you an amount of up to $ 100 for examination of the item.

Keep in mind that the item must always be sent in a proper packaging and always receive a receipt for shipping. You own the responsibility for the package / goods until our receipt. Therefore, save mail receipt incl. Information on shipping costs and, if applicable, track and trace number.

Note! We do not receive packages sent per. demand or the like.

 

 

6. Privacy Data Policy

When ordering goods at glamourmom.dk or Glamourmom.co.uk, please inform us your name, address, e-mail and phone so that we can send your items to you. The personal data are registered at glamourmom.dk and stored for 5 years after which the information is deleted.

When collecting personal information through our website, we ensure that it is always done by giving your explicit consent so that you are informed of exactly what information is collected and why.

Information provided to glamourmom.dk is not disclosed or sold to third parties in any way, and we do not detect any personally sensitive information. As registered with glamourmom.dk or Glamourmom.co.uk, you are always entitled to object to the registration. You also have the right to understand what information is registered about you. You have these rights in accordance with the Personal Data Act and you can contact GlamourMom.dk by e-mail: info@glamourmom.dk

6.1. cookies

A cookie is a name for the fact that a user's behavior on a network is registered with the user himself (on the user's hard drive). That way, at the server (e.g., a site) at the user's next visit, who the user is.

Non-personally identifiable information is stored in a cookie, but rather information about the user's behavior on a website, for example. An entered username for login to a special section of the site. A cookie is stored on the user's hard disk together with cached files. A cookie is thus a text file that is sent to your browser from a web server and stored on your computer's hard drive. You can set your browser to inform you when you receive a cookie, or you can choose to turn cookies off completely. All these cookies are used to recognize your PC.

Technically, cookies can be divided into two types. One type is called "session cookies". They keep track of what you've added to your shopping cart while navigating around the website. "Session Cookies" are not saved on your PC, but disappear when you close your web browser. There is another type of cookie called "permanent cookie" and it is saved as a text file on your PC for approx. one month. A "permanent cookie" means that our server can recognize your PC the next time you log in to our website.

On glamourmom.dk cookies are used to optimize the site and its functionalities, thus making the visit as easy as possible for you.

You always have the option to delete cookies from your computer. This can be done as follows: In Internet Explorer 5.X cookies are deleted under the "Tools" menu -> "Internet Settings" -> "Delete cookies

 

6.2. Log statistics

Log statistics are used on glamourmom.dk and mean that a statistics system collects information that can provide a statistic of how many visitors a website has had, where they come from, what part of the site this is left for. Log statistics are used for the purpose of optimizing the website and its functionalities.

7. RESERVATIONS

INCIDENTAL DAMAGES, PRICE CHANGES, SOLD OUT PRODUCTS, AND FACTORS OUT OF OUR CHECKS.

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